1. Data controller
Data controller: NZ GLOBAL SOLUTIONS LIMITED. Address: 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom. Contact: comercial@nzglobalsolutions.com.
For any query regarding the processing of your personal data, you can reach us at the contact address above.
2. Data we collect
Data you provide directly through forms (name, email, phone, company, message).
Technical data automatically collected when browsing (IP, browser, OS, pages visited) via analytics cookies, always with your consent.
3. Purposes and legal basis
Responding to enquiries and contact requests (basis: consent and pre-contractual steps).
Sending commercial communications about our services, only with your express consent (basis: consent).
Analysing site use to improve it (basis: consent, via analytics cookies).
Complying with applicable legal obligations.
4. Recipients and transfers
We do not share your data with third parties, except as required by law.
We use service providers (hosting, email, analytics) acting as processors and GDPR-compliant. Some may be located outside the EEA; in such cases we require adequate safeguards (standard contractual clauses).
5. Retention period
We retain your data for as long as our relationship lasts and, afterwards, for the legally required periods. Data from users who have not contracted services is kept for a maximum of 24 months from the last contact, unless you request deletion earlier.
6. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to the address above with a copy of your ID.
If you believe the processing does not comply with regulations, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es) or your local supervisory authority.
7. Security
We apply reasonable technical and organisational measures to protect your data from unauthorised access, loss or alteration: encryption in transit (HTTPS), access controls, backups and audit logs.
8. Changes
We may update this policy to reflect legal changes or changes to our services. The date of the last update appears at the top of the document.